What languages will the materials be available in?
English is available now. Coming in 2015: Spanish, French, Italian, Dutch and German, Arabic, Korean, Chinese and Japanese. Implementation will be required one year from time of language availability.
What can I use if the new ReActivate materials are not available in my language? You may continue to use the PADI Scuba Review materials if they are available in the appropriate language for the diver.
What format will the ReActivate program materials be available in?
The ReActivate materials are available in Touch (an interactive Digital Publishing Suite (DPS) tablet-based folio-iOS and Android compatible) or Online (eBook.) Both versions include appropriate videos and images necessary to provide the best user experience. The difference between the Touch and Online version is the Touch product can be viewed through compatible tablets and the online version can be viewed using the Mac and PC based Adobe DPS Viewer.
How does the member purchase a PADI ReActivate Touch/Online and acquire the unique code?
The dive center/resort or instructor must purchase the product from a PADI Sales Representative or through the online shopping cart. This transaction generates one unique code (and the integrated certification processing) for each PADI ReActivate Touch/Online purchased. You manage and distribute these codes to divers through the PADI Online Processing Center.
- Product is only sold as a kit and includes an online processing registration
- ScubaEarth account set up will be required for all users via SSO (Single Sign On)
- For tablet users, a separate folio will be created for the PADI ReActivate Touch that will reside in the PADI Library
How does the consumer purchase a PADI ReActivate Touch/Online and acquire the unique code?
The diver will log on to the ReActivate webpage located on padi.com. The diver enters in their information, affiliates with a dive center/resort and chooses a certification card to “ReActivate” and the transaction generates a unique code for that diver. The diver will then receive an email with the link to download the product to a device.
Which devices are supported for the Touch version?
The ReActivate Touch will accommodate iOS and Android platforms.
How long does it take for the member to receive the Touch product from the time the order is placed?
Once you purchase the product from your sales representative or the online shopping cart, your Pros’ Site account should be updated in approximately 60 minutes. However, most orders will take less time.
How long does it take for divers to receive the product from the time I sell it to them?
An email will be instantly generated and sent to the diver with instructions within 15 minutes. If the email does not arrive within that time frame, have divers check their SPAM folders.
How does the member provide the Touch/Online registration code to the diver?
To provide the diver with the unique code, log into the Pros’ Site and click the Online Service tab and select the Online Processing Center link. Here you’ll see several links including PICs, Touch Registration and ReActivate Registrations sections. The code is under the ReActivate Registration link. This link has three views: Available, Pending, and Redeemed. When you first purchase the product, your account will show one ReActivate code per product under the Available link. Once you assign an email address and click send, the associated code will move to the Pending link until the diver redeems it.
Can children under the age of 13 use the product?
No. To comply with internet protection laws, children under the age of 13 can’t be assigned, redeem or use the product at this time. The Online Processing Center will restrict PADI Members from registering a diver under the age of 13 (Child Online Privacy Protection Act or COPPA).
How will a diver view ReActivate Online?
ReActivate Online is a pdf or folio based version of the course. It’s delivered in a book-like format and protected within the DPS online delivery. This version will be served up using the online based Adobe DPS Viewer and will reflect a similar design to the Touch product with the same video content and imagery.
Will there be a paper manual for ReActivate?
Can an instructor register this certification via paper PIC?
No, this is only able to be processed through PADI Online Processing Center.
What is the revenue share for this program?
The revenue share model will be similar to what’s currently used with PADI eLearning®, but the amounts have not yet been determined.