Q&A – The PADI ReActivate™ Program

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Q1. What is the PADI ReActivate™ program?

The PADI ReActivate program is a convenient and prescriptive program that’s designed to encourage existing certified divers who have been inactive to refresh their skills and re-enter the sport of diving.

Q2. Why create a new program?

A recent survey of PADI Divers showed that of those who were not actively diving,  more than 97 percent intended to dive in the future. When asked what would get them back in the water, two popular responses were: “a refresher course that I can complete quickly” and “a prescriptive approach that refreshes only what I’ve forgotten.” ReActivate is designed to give divers what they want – a quick way to refresh what they need to dive comfortably again. The previous Scuba Review program was effective, but not very prescriptive. The new program provides a huge opportunity to re-engage already certified divers and get them to re-ignite their passion for diving and drive them back to PADI Dive Centres and Resorts.

Q3. Will this replace the current Scuba Review program?

Yes. For certified divers who want help getting comfortable with diving again, ReActivate replaces Scuba Review. The materials and approach are also useful in assessing the divers readiness to continue their education.

Q4. How does this program work?

The ReActivate program consists of two sections: knowledge review and in-water skills refresher. To receive a ReActivate date on a replacement certification card, the diver must complete both sections. Some divers may decide to complete only the knowledge review, but the program encourages all participants to complete both sections. Divers complete the knowledge review material using either ReActivate Touch or or ReActivate Online.

ReActivate Touch is an interactive program that works on tablets and mobile devices. It can be purchased two ways – from a PADI Member who provides a ReActivate Touch code or directly through the PADI Library App from the appropriate App store. Divers who purchase the Touch version on their own are required to affiliate with a PADI Dive Centre or Resort.

ReActivate Online is an interactive program designed for personal computers. Divers purchase the access code for ReActivate Online from a PADI Member. After completing all topics in the Touch or Online product, the diver takes the ReActivate Quick Review online as a final assessment. Upon successful completion, divers can download and print a ReActivate Certificate that includes a unique code. The instructor who completes the in-water skill portion enters the code while processing the diver’s ReActivated certification card online.

IE, Maldives 4-5 December 2014

Thomas Sobotta, Regional Manager, Maldives conducted an IE on the beautiful Island Constance Moofushi for Bluetribe Moofushi on the 4-5 December 2014. We wish all the New PADI Instructors lots of success in the future.

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“Moofushi has some of the best logistics around for Instructor training, our lagoon with its various depths, with direct access from the jetty. As a Course Director spending more time in the water this makes all the difference ” says Miles Crookes PADI Course Director and Manager Bluetribe Constance Moofushi”. “I did my IDC and IE at Constance Moofushi with Bluetribe and Thomas Sobotta, during our IDC we had everything at our finger tips.

Of course we were in paradise in the Maldives, the amazing Atoll of Ari. Every evening after each day of training, we we’re able to study all together in the Bluetribe Classroom, everything was so close together, from the restaurant to the dive sites, it was just a few steps away across the sandy beach.  We were able to spend a lot of time in the water practicing our presentations and skills, this made a big difference to our Exam, this was particularly important to me coming from another training organisation.

Thomas also put us straight away at our ease and although we where under the stress of the exam our preparation and the organisation of both IDC & IE where just perfect” says Giuliana Prosdocimo , a newly certified PADI Instructor.

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Congratulations!

Pro Diaries: Interview with PADI Course Director, Ulf Mayer (by Christian Hubo)

 Author: Christan Hubo – Feel4Nature

As a PADI Course Director Ulf has already reached the highest career level of a PADI Instructor. In this interview Christian Hubo finds out about the typical day of a diving professional.

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1. When did you start diving and why?

I started in the 90s. I was on holiday in Egypt and tired of hanging around on the beach and in the hotels. Suddenly someone asked “Would you like to do a try dive in the pool?“

So we did a very nice try dive, and I started my PADI Open Water Diver course the next day. For me it was the beginning of a new passion: from that day on every holiday was a dive trip. I started to dive in Germany and did a lot more training – up to the Divemaster course. As a PADI Divemaster I started to help out in a local dive shop and it was there that the idea of becoming an instructor was born.

2. Did you think about turning scuba diving into a career from the beginning?

No. But after my very first open water dive I was brainstorming with my girlfriend about how we could combine diving with our jobs. We were not even considering becoming instructors –we were just impressed by this incredible experience. In those days I worked as a strategic planner in an advertising agency and she was a trainer for communication skills. In fact we were thinking about things I offer today: a combination of team training on one hand and diving topics on the other.

3. Why did you decide to open your own diving school in Essen and how did you find the experience?

To be honest, I never set out to open a dive center in Essen. It just happened. All I wanted was to dive and to get away from my former job as a manager in the advertising industry. And suddenly from nowhere we had our own dive center, and guess what: it was a successful operation! We became a PADI Five Star facility in the shortest possible period of time and we had hundreds of students to teach to scuba dive.

If you were to ask if I would do it again… I don’t think so. Too much retail, too many competitors, not so much good diving. Essen is perfect for running IDCs. We have an airport nearby and course logistics are great. But In my opinion diving is a lifestyle – and to live that kind of lifestyle in a dive center somewhere in the middle of Germany is not an easy thing to do. I only know a very few people who can… my friend Frank from “Franks Dive Center“ in Mülheim is such a diving enthusiast.

4. Why did you decide to go to Thailand and open a Dive Center there?

Well… the original plan was to go to Tanzania and help build the “Beach Crab Resort“. The visa stamp was already in my passport and we’d already celebrated our farewell party with friends. But then I got a phone call from a friend of mine in Thailand saying that the former PADI AP Regional Manager, Rick Ray, was looking for staff for a brand new dive center in a high class resort on a wonderful Island of Phuket – Koh Racha Yai.

I already had strong links to Thailand; I’d worked there as an IDC Staff Instructor for a couple of months every year. So it took only a few emails – and three weeks after the first call I was on a plane to Bangkok.Looking back it was the right decision: years later I saw on a TV documentary that they still had no electricity in the resort in Tanzania – I do not think that this place would be the right place for me.

The dive center on Koh Racha Yai was the dream of every dive professional: top location, top dive sites, very good customer base from all over the world – everything your heart desires.

But, on the 26th December 2004 the Tsunami destroyed everything: the hotel, the dive center – even the dive site in front. But life goes on. I had to restart, and opened a new dive center on the island of Phuket. And there I got the great opportunity to work with some very good Course Directors and learned a lot about teaching other instructors and the dive business. Finally I went to Kota Kinabalu and became a Course Director myself.

5. How was your time in Thailand as a dive center owner? 

You get a different view on a country and its people once you live and work there. The typical friendly and positive attitude the Thais have towards tourists changes a lot once you are an expat and you sometimes have to deal with a level of bureaucracy. On the other hand I met beautiful people there and had a chance to experience real friendship – even after the Tsunami when everything was a mess. We had to fight for our living and had a lot of relief projects to work with as well. We rebuilt dive spots as well as helping fishermen to rebuild their villages and lives.

Looking back I was really lucky to work in a wonderful country, with a lot of wonderful people in an almost perfect surrounding for diving. In the end it was a lifetime experience I will always remember!

6. Over the years youve stayed loyal to PADI as your organization. What do you like about PADI and what do you think could be different?

In every IDC I tell my candidates that PADI stands for “Professional Association…“ not for “Perfect Association…“. Nobody is perfect. But I think PADI is quite close!

In fact for a student diver the certification agency doesn`t play a role at all. For the student, the instructor, their attitude and their teaching skills is what matters the most. But for a professional things are different. A professional needs an organisation with top support and with an outstanding educational system.

PADI is still the leading organisation in the dive industry – and in all those years I couldn`t see anything better for me.

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7. As a PADI Course Director youve trained many instructors in recent years. Do you believe that you really can still make money in an instructors job?

I believe that you can make money with everything you really love to do.

But as a dive instructor you need more than good training and a professional attitude: You have to be ready to go to where the customers are! If you try to make your living as a PADI Instructor somewhere inland far away from attractive dive sites and a good infrastructure for divers you will face a lot of problems.

And of course you need to stay up to date. If you don’t know anything about the trends and news in the industry you will not be seen as a real professional.

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8. Many divers dream to travel the world as an instructor with the cliché “work where others are on vacation” – do you think that is realistic and achievable? 

Absolutely! But you have to be aware that the focus is on “work“ not on “holiday“. If you keep that in mind then there are many options for a PADI Instructor to work in the most beautiful places on earth.

9. What are the requirements for a diver who wants to become an instructor?

The most important thing is a passion for diving and for teaching. If you do not love to share your knowledge you won´t be a good instructor. I think a good instructor should inspire their students as well. And of course they need a solid knowledge and skills on a high level and should understand and respect the PADI Standards.

I know there is a lot of discussion about the prerequisites for becoming a PADI Instructor. 100 dives is not what we call “very experienced“. But people should not forget that these are minimum standards. And I do not think that it is the number of dives that counts.

My average candidate has about 200 dives. Most of them have a profession and working experiences and they want a twist in their lives or at least in their diving. I try to help them to achieve this!

I always tell them that following a successful IE the work starts: the new instructors have to learn how teaching and professional diving really works. I always recommend team teaching. That gives them a chance to get into the job and learn from more experienced instructors.

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10. You’ve probably stayed in contact with your IDC candidates how many would you guess work permanently in the diving industry, or even work as instructors abroad?

There’s actually many of my former candidate working as instructor, dive center manager, dive center owner or tour guides all over the globe. They are in Mexico, Thailand, Egypt, Maldives, Bali, Curacao, Gozo, Mallorca, Crete – they teach on the AIDA and run dive centers in Spain and in Germany.

I would estimate that about 30–40% of all my candidates do earn their living as a dive professional. For the rest, being a PADI Pro is a nice hobby.

11. Do you have any tips on financing – are there any possibilities of grants?

Yes. But it depends on the specific situation of the candidate. There are so many options – from money from the EU to local support funds – I can help to find a solution for almost everybody. In Germany, “dive instructor” is officially seen as a profession and so candidates can use a lot of support programs to help finance their IDC. But as I said before: it depends on the specific situation as to which program to choose and how much money someone can get.

12. Are you also still diving recreationally, or is instructing enough for you?

I still love diving. And I try to dive frequently. Right now I am very enthusiastic about several aspects of technical diving – I love to learn and experience new things and cross the borders.

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13. Do you have a favourite destination for scuba diving and what was your best experience underwater?

I don’t have a single favourite! I just came back from Spain where I did some very nice dives in the Mediterranean Sea, and the Sipadan or the Similan Islands are awesome.

But sometimes, a dive in the Ruhr river close to the place where I live can also be amazing. You can find artefacts from world war two or remains from criminal activities like weapons, empty cases and so on there. Really exciting.

When I am not on an IDC or doing other courses I enjoy every dive. Even if there is nothing special to encounter – I still love it.


Ulf teaches his IDC (Instructor Development Course) in Essen; he is a successful PADI dive instructor having gained experience with his own diving schools in Germany and Thailand.

Christian also completed his IDC to become an instructor and further training to IDC Staff Instructor with Ulf Mayer and since then has regularly stayed in touch and completed one or two projects together, too.

You can find out more about Ulf Mayer via his website.

2015 Series Instructor Development Updates

The following Instructor Development Update programmes are now scheduled for the Europe, Middle East & Africa region:

Course Director Update: 02/03/2015 Bristol, UK

IDC Staff Instructor Update: 03/03/2015 Bristol, UK

Attendance at the 2015 Series Update is required for all Course Directors with a CD Expiry date of June 2015, and highly recommended for all Instructor Development professionals.

This year’s topics include:

  • Evaluation training workshop showcasing the revised PADI Open Water Diver Prescriptive Lesson Guides
  • Risk management topics
  • Instructor Development marketing
  • New course offerings and materials, along with practical tips on updating pro programs and keeping candidates current

Registration forms are available to download from the Pros’ site now, or by contacting the Instructor Development team on id.emea@padi.com.

Take part in these programmes to learn and share cutting-edge pro training techniques, and discuss Instructor Development topics critical to a successful 2015. We look forward to seeing you there!

If you are not able to attend in person, an online version will be available from the 2nd Quarter 2015.

2015 EFR Instructor Trainer Course Dates

No doubt you’ve been busy teaching EFR courses but if you’d like to further expand your first aid business, why not become an EFR Instructor Trainer. You’ll be able to bid for business to train the trainer! The first aid industry is a highly competitive one so having the extra knowledge and skills can make all the difference to a potential client.

The following courses are currently scheduled for 2015:

04-Mar-15 Bristol UK English
14-Mar-15 Sliema Malta English
10-Apr-15 Aiguablava Spain Spanish
17-May-15 Eindhoven Netherlands English
14-Jun-15 Darmstadt Germany German
21-Jun-15 Santa Margherita Italy Italian
19-Jul-15 Hurghada Egypt English
22-Aug-15 Jeddah Saudi Arabia Arabic/ English
14-Sep-15 Bristol UK English
29-Oct-15 Dubai UAE English

To be eligible, you must be an Emergency First Response Instructor qualified to teach both the Emergency First Response Primary Care and Secondary Care and Care for Children courses, with 25 or more Emergency First Response certifications or have taught five Emergency First Response courses.

Registration forms are available to download from the Pros’ site now, or by contacting the Instructor Development team on id.emea@padi.com.

7 new PADI Instructors from Four Seasons Resort Maldives, Kuda Huraa

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PADI Europe, Middle East and Africa is delighted to welcome 7 new PADI Instructors to the world’s most sought-after community of diving professionals.

The Instructor Development Course (IDC) and Instructor Examination (IE) were both conducted at the Four Seasons Resort Maldives in Kuda Huraa on 15/16th November 2014.

 “It was the first IDC / IE conducted at Four Seasons at Kuda Huraa and all the 7 participants have passed and all had a very good time” – Ibrahim Nazeer, Dive and Recreation Manager, Four Seasons Resort Maldives.

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Are you ready to join the ranks of the dedicated professionals who teach the world’s most progressive and popular scuba diver education programs? Then Go PRO with the PADI Instructor Development Course.

About the PADI Instructor Development Course (IDC) & Instructor Examination (IE) 

The Instructor Development Course (IDC) is made up of two parts – the Assistant Instructor (AI) course and the Open Water Scuba Instructor (OWSI) program, and teaches you to conduct all PADI core courses. You’ll learn how to better organize and present information, conduct skill development sessions and control open water dives. You’ll become a more confident public speaker and will perfect your demonstration of skills whilst watching out for student diver safety.

Most dive professionals complete the full IDC and go on to attend an Instructor Examination (IE), which is the final step to earn a PADI Instructor certification. The IE is a two-day evaluative program that tests an instructor candidate’s teaching ability, dive theory knowledge, skill level, understanding of the PADI System, and attitude and professionalism.

Teaching scuba diving allows you to share your love of the aquatic world with others while doing what you enjoy – being in, around and underwater. PADI Instructors are the most sought-after dive professionals around the world because they’ve completed the program that sets the standard for training dive professionals. You earn a PADI Instructor rating through hard work and commitment, but you’re rewarded with a job that lets you share incredible underwater adventures with others – transforming their lives for the better and enriching yours.

For more details on signing up for the IDC, or for more information on prerequisites and course content, please ask your local PADI 5* IDC Center or visit the PADI Course Catalogue.

PADI Open Water Diver Touch™ Wins Attention of Adobe Systems

OWDT_FPADI, the largest scuba diving training organization with over 136,000 members worldwide, is well known for embracing the latest technology within the diving industry. Products such as ScubaEarth and the PADI App pave the way for digital divers and support the core mission of helping people worldwide learn how to scuba dive.

PADI course materials have continually evolved with emerging technologies, and are developed with student divers’ learning and convenience in mind. Over the decades PADI has published a range of materials including face-to-face presentations, manuals, workbooks, CD-ROMS, DVDs, PADI eLearning and more.

“Mobile devices have had the most rapid acceptance of any technology in history and people expect to do everything — including learn to dive — with them.” – Drew Richardson, CEO and President, PADI Worldwide

Today, more and more consumers are using mobile devices to download, view and interact with content. iOS and Android tablets have become the new classroom and PADI’s move towards tablet-based training makes it easier than ever to reach student divers wherever they go. 

“We have always been on the cutting edge with adapting technology to our educational system so creating an app was a natural next step for our materials”– Drew Richardson, CEO and President, PADI Worldwide

Continuing to innovate the way the world learns to dive, the revolutionary PADI Open Water Diver Touch™ is a tablet edition of the PADI Open Water Diver course. It combines cutting-edge software with expert instruction to bring the most popular scuba diving course in the world to the fingertips of aspiring underwater explorers.

With course content available offline without need for Wi-Fi access, the PADI Open Water Diver Touch is perfect for recapping dive theory in remote diving destinations or during flights. It supports educational studies which show that immersive, interactive material such as tablet content is more readily absorbed compared to traditional print materials.

Even PADI Instructors are noticing the benefit; many state how PADI Open Water Diver Touch students seem better prepared for practical sessions, undoubtedly a result of the accessible, hands-on and fun approach – the secret to successful learning.

“Students love the folio, and I think it was only available for about 10 minutes when instructors were calling me and telling me they love it too. The folio is education that entertains and holds people’s attention.” – Karl Shreeves, Technical Development Executive, PADI Worldwide

A student diver’s journey starts by downloading the free PADI Digital Library App (available from the iTunes App Store for iOS and Android Apps on Google Play) and registering for the PADI Open Water Diver Touch program via their local PADI Dive Center or Resort. When updates are available, the PADI Digital Library App will send a push notification to alert the user so they can stay up to date with the latest downloads.

The PADI Open Water Diver Touch uses the Adobe Digital Publishing Suite (DPS) to integrate compelling text with fun videos, audio clips, animations, illustrations, quizzes, photos and other highly interactive elements. Supporting interactivity and gesture-led navigation, the use of Adobe DPS made it easy to deliver an intuitive, content-led learning experience to student diver, ensuring they access the right content at the right time in their training.

“We set out to invent the future of diver education. PADI Open Water Diver Touch is a fully interactive application that engages students with the materials. It combines the entertainment factor of video with the rich content of a book all rolled into one.” – Karl Shreeves, Technical Development Executive, PADI Worldwide

Countless students around the world have already fallen in love with the PADI Open Water Touch; the interactive, immersive experience brings diving alive in a way never seen before, giving them a view of underwater life before they even reach sand or sea.

But the PADI Open Water Diver Touch hasn’t just turned the heads of students and dive professionals; it’s caught the eye of software giant Adobe Systems, too. Adobe – the name behind global products such as Acrobat Reader, Photoshop and Flash Player – were so impressed with the inventive use of DPS in bringing scuba diver training to life that they’ve created an entire case study on how PADI have taken the DPS to new levels.

Visiting the PADI Americas regional headquarters in California, Adobe filmed one-one interviews with the PADI staff who held key roles in the creation of the PADI Open Water Diver Touch. View the resulting video below and the online case study document here.

“Throughout the development stages of the PADI Open Water Diver Touch, we knew we were creating a first-of-its kind technology for the industry, and ultimately changing the way people learn to dive. Leveraging Adobe’s DPS technology enabled PADI to achieve this goal with an amazing platform that pushes our content out across mobile channels. What we didn’t expect was to gain Adobe’s interest in learning more about our development of the program, and using it as a case study for DPS. We’re grateful to have developed a relationship with Adobe through this and look forward to leveraging its technology for future endeavors.” – Drew Richardson, CEO and President, PADI Worldwide.

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The case study will be distributed by Adobe Systems to promote the Adobe Digital Publishing Suite to new and existing clients, but the resulting global exposure will benefit of PADI, PADI Members and the diving industry as a whole by opening doors to a wider audience of potential scuba divers.

By choosing the Adobe Digital Publishing Suite, PADI development staff were able to create the PADI Open Water Diver Touch and PADI Digital Library App without the usual expense and time resources demanded by folio production. This has created opportunity for a series of PADI Touch programs to be rolled out in future, such as the newly-launched PADI Equipment Specialist Touch™ and PADI ReActivate Touch™. PADI Professionals who access the PADI Digital Library App can also download the “Win with PADI” folio which illustrates PADI’s unique value proposition.

Through Adobe Cloud, PADI have access to a built-in analytics dashboard, with insights that will prove invaluable to ensuring that student divers’ needs continue to be met and exceeded.

“We can learn how people are using and navigating through the folio and where they are spending their time. That helps us make the product better and continue to evolve it.” – Kristin Valette, Vice President Marketing and Communications, PADI Americas

Want to find out more about current PADI Touch products or what’s coming next? Visit www.padi.com/touch or speak to your local PADI Regional Manager or Sales Consultant.

PADI is the ‘Way the World Learns to Dive’ today, tomorrow and for the future. Join the PADI digital revolution now.

ReActivate

ReActivateA PADI® Worldwide survey of nearly 400,000 PADI divers shows that 97% of inactive divers intend to return to diving. We know that this number hasn’t followed through in the past, so this is a massive opportunity gap that hitherto has been missed.  PADI’s new ReActivate™ program presents a fantastic means to close that gap by providing a quick, convenient and prescriptive way to brush up divers’ knowledge and skills, backed up with a proactive and targeted marketing campaign.

The new PADI ReActivate programme is a revolutionary benefit you enjoy as a PADI Professional because it gives you a credible tool for tapping into a huge potential market. It’s strategically different than anything anyone in the dive industry has ever offered before. With ReActivate, we show inactive divers how to return to diving and we develop innovative ways they can keep diving, even when “life” gets in the way.

Reaching these divers has challenges. They don’t frequently read dive magazines or visit dive-related websites. It requires communication beyond normal dive media. PADI will use its resources to do this in a proactive and significant way. As you may expect, PADI will be marketing ReActivate within and beyond dive media to wake up and engage inactive divers.

To hear more, join a dedicated webinar on Tuesday, 9 September 2014 at 7pm UK time for a special edition of Training Bulletin Live! To learn all about the PADI ReActivate program. This one-hour webinar will touch on the integration of the new ReActivate program, standards and procedures changes, the innovative materials available for this program and much more!

For those unable to attend the live webinar on 9 September 2014, a recorded version of the PADI ReActivate webinar will be posted to the BOD Webinar page located under the Pro Development tab of the PADI Pros’ Site. In addition to the recorded webinar, you can also reference the Special Edition Training Bulletin featuring the PADI ReActivate program along with the new ReActivate Instructor Guide, the related PADI Guide to Teaching segment and Frequently Asked Questions posted on the Pros’ Site (translations to follow shortly). We will also be releasing translated webinars shortly thereafter, so watch out for information on these. ReActivate Blog Graphic

PADI at DEMA Show 2014

DEMA14_header_600x150b (3)Register for PADI Programs at the Westgate Las Vegas Resort & Casino (formerly known as the Las Vegas Hilton)

Course Director Update 2015 Tuesday, 18 November 2014 7:30 AM – 12:30 PM PST

This year’s Course Director Update will feature breakout sessions structured to emphasize interaction and engagement with colleagues and PADI staff. Learn and share cutting-edge pro training techniques in these sessions, which provide a valuable platform for discussing Instructor Development topics critical to a successful 2015. Renewed, teaching status Course Directors qualify to attend this half-day program. Topics include:

  • New course offerings and materials, along with practical tips on updating pro programs and keeping candidates current.
  • Risk management topics, including a control technique workshop.
  • “Back to Basics” Instructor Development marketing, focused on effective database use, email marketing, customer service and secret shopper test cases.
  • Evaluation training workshop showcasing the revised PADI Open Water Diver Prescriptive Lesson Guides.

Don’t miss the PADI Frequent Trainer Program award ceremony recognizing PADI Platinum Course Directors.

Contact Yvonne Lara at 800 729 7234 (US and Canada only), +1 949 858 7234, ext. 2296 to register.

Emergency First Response® Instructor Trainer Thursday, 20 November 2014 8:00 AM – 1:00 PM PST

This half-day program is open to Emergency First Response Instructors who have completed the preparatory online component and conducted at least five Emergency First Response courses or issued at least 25 Emergency First Response course completion cards. This program includes access to online presentations, an Emergency First Response Instructor Trainer Manual (digital version) Emergency First Response Instructor Course Lesson Guides, Emergency First Response Instructor Course exam booklet and the Instructor Trainer application fee. Please bring a current or updated Emergency First Response Instructor Manual.

To register for the program, contact Yvonne Lara at 800 729 7234 (US and Canada only), +1 949 858 7234, ext. 2296.

IDC Staff Instructor Update Friday, 21 November 2014 8:00 AM – 12:00 PM PST

NB: This program will be held at: City of Las Vegas Municipal Pool 431 E. Bonanza Rd. Las Vegas, Nevada, USA 89101

Join PADI staff for an inwater clinic focused on conducting and evaluating PADI Open Water Diver course skills in a confined water setting, with particular attention to course revisions influencing Instructor Development. Don’t miss this opportunity to learn from and network with the PADI Course Director Training Course staff, which helps develop and revise PADI materials and evaluation criteria. *NOTE: Please bring mask, snorkel, fins, wet suit, and the current Confined Water Presentation Evaluation Slate (product no. 60575).

To register for the program, contact Yvonne Lara at 800 729 7234 (US and Canada only), +1 949 858 7234, ext. 2296.


EVE Training

Keeping up to date with changes in technology and programs designed to help a business become more profitable and efficient is important for PADI Dive Center or Resort owners. Don’t miss out on the great opportunities the latest version of EVE offers.

EVE – What’s New in EVE 5.9? Wednesday, November 19, 2014 from 8:00 AM to 10:00 AM (AST)

  • Language options – run EVE in Spanish, for example, as well as English. You can mix and match depending on what’s best for you, your staff and your customers.
  • Windows 8 Tablet platforms – run EVE on your tablet devices.
  • Display and user interface options – touch screen advances and more user-specific customization.
  • PIC Online integration – with the new PIC Online platform.
  • Resort features – pickups, boat manifests, course roles, trip roles, staff activities.

Click here to Register

EVE – Would you like more divers to train with you? Wednesday, November 19, 2014 from 10:00 AM to 12:00 PM (AST)

Creating a course schedule, assigning instructors to scheduled classes, booking customers on to those classes and certifying divers automatically through PIC Online – all this can be done through EVE. Learn how EVE can automatically segment divers by certification level, by equipment ownership and by recorded interest, so you can target the right divers at the right time with the right continuing education program that meets their needs and keeps them coming back.

Click here to Register

EVE – EVE Agent…your best employee Thursday, November 20, 2014 from 8:00 AM to 10:30 AM (AST)

Learn how the EVE Agent works full time, in the background, targeting customers with automated messages based on their activity. Inquiry follow-ups, course marketing promotions, continuing education marketing, and service reminders—all targeted precisely and delivered automatically via online newsletter systems with social media integration. EVE Agent sends specific and relevant messages to each customer, at the right time, increasing marketing success and keeping customers happy and doing business with you. Sign up for a hands-on guide to setting up these emails and newsletters using PADI’s email templates and integrating with MailChimp.

Click here to Register 

EVE – Are you getting the most from your website? Thursday, November 20, 2014 from 10:30 AM to 12:00 PM (AST)

Your online presence should project your dive center or resort to the entire web community – advertising, promoting and selling classes, trips and equipment to customers both current and new. Learn how to use EVE to:

  • Expand your sales territory to the largest possible customer base.
  • Integrate with the EVE Calendar.
  • Link to your EVE Online store (complete with a personal, user friendly, content management system) and include blogs and social media feeds.

In real time, learn how to set up and manage your website. You’re in control of your online presence.

Click here to Register

EVE – Is Driving up Equipment Sales your goal? Friday, November 21, 2014 from 8:00 AM to 10:00 AM (AST)

Sales drive business. See how to make sales, create packages, sell courses and manage inventory with EVE. What’s more, EVE can use that sale as a unique chance to promote continuing education. Every PADI course can generate equipment and travel sales. In turn, those sales encourage the sale of the next PADI course. Learn how using EVE’s sales packaging, program marketing, customer relationship management and continuing education follow-up tools can substantially enhance sales revenue.

Click here to Register

EVE – Joining the dots together with EVE… an integrated approach to your dive business. Friday, November 21, 2014 from 10:00 AM to 11:00 AM (AST)

Think about how many stores, perhaps even yours, manage their day-to-day business:

  • Point-of-sale system
  • CRM (marketing) system
  • Website
  • Online store
  • Calendar and schedule

Ask yourself if any or all of that information has to be entered, updated, tracked, monitored and managed with separate systems. Then consider the advantages if one system was at the heart of all of those functions. When using the EVE suite of services in combination, discover the:

  • Savings in time.
  • Resulting savings in money.
  • Increase in accuracy.
  • Improvement in customer service.
  • Increased marketing efficiency and results.

Click here to Register

EVE – What’s working for you? Friday, November 21, 2014 from 11:00 AM to 12:00 PM (AST)

Which of your profit centers has the highest revenue? Which day of the week is your key sales day? What’s the value of the inventory you carry? How many PADI Open Water Divers did you certify last year? And how many went on to Advanced Open Water? Financial and business analysis is at the heart of your success as a store owner. Come and discover how EVE’s reporting and analysis tools can lead you to the right business decisions.

Click here to Register

Book your room before 31 August to be entered to win the PADI Social VIP experience!

PADI Travel Network has secured a room rate of just $95 US per night (plus tax) at the Westgate Las Vegas Resort & Casino for DEMA Show 2014. Put yourself at the center of the action and take advantage of the conveniently located PADI programs in the hotel’s convention center, close proximity to the Las Vegas Convention Center South Hall and the PADI Social shuttle pick up location. Plus, if you book your room through PADI Travel Network by 31 August 2014* you will be entered to win one of three VIP upgrades, compliments of PADI Travel Network. Don’t delay, contact PADI Travel Network at 800 736 7021 (US and Canada), +1 949 858 7234, ext. 2555 to reserve your room space today.

*Book your DEMA Show hotel room with PADI Travel Network between 1 July and 31 August 2014 and you’ll be entered to win one of three VIP booths reserved for you and five of your friends at the PADI Social. One of the three VIP booth winners will also be upgraded to a suite. The winner of the suite upgrade must hold a reservation for at least four nights at the Westgate Las Vegas Resort & Casino booked through PADI Travel Network to qualify for the upgrade. Winners will be chosen at random and announced no later than 15 September 2014. Reservations must have been taken between 7:00 AM PDT on 1 July 2014 and 5:00 PM PDT on 31 August 2014. Must be 21 years or older and hold a valid driver’s license or passport to enter Vanity Night Club.

For more information on all PADI at DEMA events please visit the PADI Pros’ Site.

The Perfect Touch

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With the PADI Open Water Diver Touch™, your student divers now have another cutting-edge knowledge development option in addition to the traditional manual with video or PADI Open Water Diver Online. So, how does the PADI Open Water Diver Touch differ and how can you integrate it into your PADI Open Water Diver courses?

The PADI Open Water Diver Touch is a highly interactive digital publication that includes the PADI Open Water Diver Manual text and exercises, website links and Open Water Diver Video content. Student divers take Knowledge Reviews online from within the app, which generates an eRecord, which is similar to one that PADI eLearning students receive. At this point, student divers come to you and complete the four Open Water Diver course quizzes and the final exam.

While the general process is the same as with other knowledge development options, here are some recommendations to consider when integrating the PADI Open Water Diver Touch into your courses:

Setting Up Your Students

  • If possible, have students redeem their Touch access code and download the PADI Library App at the time of purchase so you can guide them through the process. Have them sign into the PADI Library App so that they can see that the PADI Open Water Diver Touch and the mRDPML are available for download.
  • Get your own copy of the Touch and familiarize yourself with how it works. Navigation will be intuitive for many of your tablet-using customers but, those unfamiliar with interactive publications may need guidance.
  • Conduct a short orientation session using a demonstration tablet and show student divers how to use the Touch for independent study. Focus on “Getting the Most Out of The PADI Open Water Diver Course” in the Introduction, accessing Learning Objectives at the beginning topics and using the frequent exercises to verify understanding as they go.

Knowledge Reviews

  • Using one of the Knowledge Reviews as an example, tap the “Take the Knowledge Review” link and show students how to log into the Knowledge Review site using the same email address and password they used to register their Touch. Once on the site, show them how to select the correct Knowledge Review and how they are required to login in once more – this time with their password first and then email address. Go through one or two questions and show them how the system provides remediation when they answer a question incorrectly. Emphasize that it’s important that they read this information before answering the question again. The remediation also includes the name of the subsection in Touch where students can return to later to read the topic again.
  • Students have the opportunity to review the questions at the end of the Knowledge Review, just like any other knowledge development format. They can review any topics before moving on to the next section and, if they’re still not clear, bring them to your attention prior to taking the quiz for that section or the final exam.
  • The page students return to in the Touch after completing each Knowledge Review has important information. This page informs students that they’ll receive an email after completing each Knowledge Review and tells them how to access their Knowledge Review eRecord.

Stay tuned for the next installment that will cover eRecords, referrals and the mRDPML. For more information about using PADI Open Water Diver Touch, please refer to Second Quarter issues of The Undersea Journal and Training Bulletin.