PADI Power!

Are you getting the most from your PADI marketing power?

The PADI logo is the most distinctive and powerful logo in the diving industry. Recognised as a sign of quality diver training and service, divers around the planet proudly state that they have ‘got my PADI’.

As a PADI dive centre, a key benefit of your membership is the right to utilise the power of the PADI brand to bring more custom to your dive centre – here are some suggestions on how to make sure you are doing this effectively:

  1. Use your PADI Dive Centre Marketing kit to its full effect. Every renewed PADI dive centre receives a physical marketing tool kit which includes flags, banner and other marketing collateral completely free of charge. Maldivian dive centres can get their tool kits through MA Services, the official PADI material distributor in the Maldives. If you have not yet received your pack, make sure you contact them directly to arrange collection.
  2. Use your digital resources – make sure your website shows the PADI logo – you can download a range of logos by logging into the PADI Pro Site and clicking the following link: https://www2.padi.com/mypadi/templates/cb-login.aspx?id=2782
  3. Also make sure you are using the latest images and text to boost your website’s impact! All dive centres in the Maldives have been sent an email providing them with a digital marketing tool kit that includes pictures, videos and text for you to use on social media and websites. If you have not accessed this yet, contact matt.wenger@padi.com for more information

If you want more information on how to effectively boost your marketing, and drive more custom to your centre, join us at a PADI Business Academy! Next event is scheduled in September in Male.

 

 

PADI Business Academy Returns in 2018!

PADI Business Academy

We are pleased to announce that the PADI Business Academy seminars will return in 2018. This series of two day seminars will kick off in Jeddah, Saudi Arabia, in March.

The PADI Business Academy is a combination of presentations and hands-on workshops. You’ll explore digital marketing strategies for your website and social media channels. As well as ideas and strategies for your business relating to sales and customer service to assist in supercharging your dive operation in 2018 and beyond.

Presentation Topics

Over the course of a PADI Business Academy, attendees have previously learned about and honed their knowledge on websites, social media and sales and pricing strategy. These core subjects are key to the success of a dive center as consumer journeys increasingly begin online. In addition to these core subjects, attendees will develop their awareness of in-store design, consumer behaviour and Customer Relationship Management systems.

PADI Business Academy Schedule 2018*

 

Day Month Location Language
27-28 June Stone Town, Zanzibar English
22-23 August Dubai, UAE Arabic/English
TBD October Maldives English
TBD November Dublin, Ireland English

*Dates and venues subject to change

Prices

PADI Five Star Dive Center: £225 / €275

PADI Dive Center: £279 / €350

PADI Course Director: £279 / €350

Individual PADI Member: £425 / €515

Additional Delegate Discount: 50%

Click here to download registration form

To ensure a custom-tailored learning environment, the number of attendees are limited, so don’t delay. If you haven’t attended a Business Academy before, we strongly encourage you to not miss out and sign up today.

Attendance at a PADI Business Academy will result in PADI Member Seminar credit for:

  • PADI Master Instructor applications.
  • PADI Course Director Training Course application.

PADI Business Academy includes:

  • PADI Business Academy polo shirt
  • Lunch and snacks/beverages in breaks
  • USB filled with materials and resources
  • Cocktail reception

*Price does not include airfare, hotel or transportation costs. All other expenses incurred will be the responsibility of the participant. Dates and locations are subject to change, please regularly refer back to this page for updated information.

Contact your PADI Regional Manager or email pba.emea@padi.com for more information.

To register, simply click here to download and complete the form and return it to David Protheroe in the Marketing department.

 

PADI Business Academy in Cape Verde

PBA Lite 2017 Blog Header

Dinamize a sua Operação de Mergulho em 2017 e mais além

Quer alinhar as suas estratégias de marketing em vários canais este ano e melhorar a eficácia geral das suas iniciativas? Aprenda como, ao participar num dos seminários PADI Business Academy Lite

1 day PADI Business Academy Lite – €99 – £88 – CHF107

Tópicos das apresentações 2017

O PADI Business Academy Lite irá este ano focar-se na integração de tanto uma estratégia de merketing digital forte, bem como, oportunidades de negócio, vendas, serviço ao cliente e de treino.

Durante o decorrer das sessões os participantes podem esperar obter conhecimentos nos seguintes tópicos:

  • Páginas de Internet
  • Vendas
  • Redes Sociais
  • Serviço ao Cliente

E como Graduado Business Academy, terá acesso á nossa Promoção de Vendas exclusiva, ajudando-o a levar mais á frente o seu negócio digital.

Para se registrar simplesmente clique aqui para descarregar e preencher o formulário. Por favor, envie o formulário preenchido para Dave Protheroe do Departamento de Marketing

Date Country City Language
24th & 25th July Cape Verde Sal Island Portuguese
1st September Italy Ustica Italian
October Zanzibar Zanzibar Town English

 

OFERTAS DE VENDAS EXCLUSIVA!

Faça o seu registro hoje  e como participante terá direito à nossa oferta exclusiva de vendas 5-4-4 em todos os produtos digitais¹

OWD_touch

¹ Válido para todos os productos digitais PADI com exceção de eLearning para  participantes do PBA Lite 2017.

*Por favor note que as PBAs demonstradas na agenda anual poderão  estar sujeitas a cancelamentos ou alterações. Se pretende assistir à Bussiness Academy Lite 2017 por favor verifique a agenda regularmente. PBAs adicionais poderão ser adicionadas ao longo do ano.

** Para efeitos de contabilidade a moeda cobrada  será reflexiva sobre a moeda cujos participantes pagam a sua taxa de renovação, independentemente da localização da PADI Business Academy Lite 2017.

 *** O preço não inclui IVA


Supercharge Your Dive Operation in 2017 & Beyond

Want to streamline your multi-channel marketing strategies this year and improve the overall effectiveness of your initiatives?  Learn how by attending one of the PADI Business Academy Lite one day Seminars.

1 day PADI Business Academy Lite – €99 – £88 – CHF107

2017 Presentation Topics

The PADI Business Academy Lite focuses on the integration of both a strong digital marketing strategy as well as business, sales, customer service and training opportunities.

PBA Lite attendees will benefit from presentations on:

• Website enhancement
• Sales techniques
• Social Media
• Customer Service improvements

And as a Business Academy Graduate attendees will be entitled to an exclusive Sales Promotion, helping to drive their digital business forward.

To register, simply click here to download and complete the form and return it to Dave Protheroe in the Marketing department.

Date Country City Language
24th & 25th July Cape Verde Sal Island Portuguese
1st September Italy Ustica Italian
October Zanzibar Zanzibar Town English

EXCLUSIVE SALES OFFER!
Register today and as an attendee you will be entitled to our exclusive 5-4-4 sales offer on all digital products¹

OWD_touch¹Valid on all PADI digital products excluding eLearning for PBA Lite 2017 attendees.

*Please note that PBAs shown in this Schedule may be subject to change or to be cancelled. If you plan to attend a 2017 Business Academy Lite, please check this schedule regularly. Additional PBAs may be added during the year.

** For accounts purposes the currency charged will be reflective of the currency that the attendees pays their renewal fee in, irrespective of PADI Business Academy Lite location.

***Price does not include VAT

Grow your business. Take the plunge and become a PADI Dive Center

Have you have been teaching independently for a while and pondering what might be your next step in developing your diving career? How about registering as a PADI Dive Centre?

As a member of the PADI Retailer and Resort Association you benefit from more than just the prestige of the PADI brand. You will be able to take advantage of a comprehensive suite of benefits guaranteed to drive more divers through your doors.

What benefits will you receive as a PADI Dive Centre or Resort?

  • High visibility via our PADI Dive Shop Locator
  • Store visits and business consultation: meet your PADI Regional Manager and receive individual and comprehensive support to grow your dive business
  • Regional Consulting Team: Sales and Training consultants dedicated to supporting your business
  • Exclusive sales offers
  • Extended business training with our PADI Business Academy and through our dedicated PADI Regional Managers providing you with the latest in the business of diving
  • Marketing support at your fingertips through the PADI Pros Site with marketing toolkits, email templates, a range of high resolution images and much more
  • Access to worldwide and regional events, such as Women’s Dive Day, giving you more exposure through our dedicated Event Locator, as well as event associated, exclusive dive centre merchandise

These are just a few reasons why in 2016 more dive centres and resorts joined the PADI Retailer and Resort Association (RRA) than ever before, and why RRA membership now exceeds 6400 members globally.

So take the plunge and become a PADI Dive Centre and be a part of unparalleled training standards, superior customer service and in-depth business support today!

If you have questions about becoming a PADI Retailer and Resort Association Member, please contact us at customerservices.emea@padi.com

 

 

Course prices – how do I avoid to undercut course prices?

Prices

A growing global problem within the diving industry is the undercutting of course prices. It is an easily solved problem. If every dive center and individual instructor would simply increase their prices – we would easily be able to generate a profit and increase the quality of every course we offer.

I always want to know the course prices from my Members in my regions, especially from a new member of the PADI Retail & Resort Association. The answer is pretty much always the same; “we checked all the prices from dive centres in the surrounding area and then we took the average course prices”

This is a dangerous game – especially because you need to set your course prices according to your overheads and not according to your dive center next door.

 

But how can you stay competitive when you iCompetitivencrease your prices?

In a time where we have other dive center associations offering free crossovers or very cheap membership fees or educational materials for ridiculously cheap prices – you have to provide quality to your customers.

The goal for a dive center is to provide outstanding quality, to grow and to make profit. This is only possible when you have prices with a healthy margin.

Recently I received an email from a member who complained about the material prices from PADI. He told me that he cannot charge more for a Scuba Diver course than € 240.- No one will pay more… as we are still having the crisis…

Wrong! First of all – the customer is paying what you are asking him to pay. Secondly – you need to distinguish your dive center above your competition. You need to show the customer the benefits that they will get when they book the course with you. Lavish them with love and create specialised packages for them. Listen to your customers and their individual needs.

You also have to ask yourself – Does my dive center still look attractive to my customers?

 

What kind of options do you have to pimp your Dive Center;

  • iShop concept
  • Store Wrapping
  • Wall Wrapping
  • Invest in new Equipment
  • Every Staff is wearing the same uniform
  • Clean the Dive Center frequently
  • Attractive windows
  • Professional Staff
  • Etc.

DSC06049

 

Competitor

Honestly – who is your real competitor? Trust me, it’s not the dive center next door or a different diving association – The real competition is all the other sports offered to the consumer.

Skiing and snowboarding is, as we all know, a very popular sport in the winter, at least in one of my three regions. I could not believe how much a Ski Instructor is charging per hour. Between € 80 – € 100.-! This price is per hour! On top of that – you need to rent the ski equipment, the ski lift pass and most probably food and drinks – as they are not provided from the Ski School. At the end of the day a student pays for 4 hours approx. € 350 – € 400.-

Every time I talk about this – I`m speechless… this amount is only for 4 hours! And you don’t even get a certificate! Guess what – the ski industry is booming!

Seriously – are we really so naive in the diving industry? That we kill regions and existences only because you pay the student to do the course with you? That’s right, if you don’t charge enough and it costs you money you end up paying the student for all your hard work. It’s ludicrous!

 

Create packagespackages

Allow me to go back to the complaint about the prices of PADI materials – I would like you to consider creating different packages for every course and let psychology do the rest.

 

 

Example:

Platinum Course package – VIP course – the price can be ridiculous high. For example € 1500.- (add for example a Regulator, a Helicopter flight, a dinner with Tina Turner etc. in this package)

Gold course package – Scuba Diver Course plus an additional add on (T-shirt, Fins & Mask as an example) € 320.- or something like that

Silver course package – Scuba Diver Course € 240.-(normal course prices)

This is called ANCHOR pricing and a research proved that 72% of the customers are buying the middle option. In this case it would be € 320.-

Try this out – trust me it works!

 

What can PADI do to help you to make a difference?PADI_horiz_col_print

Every dive center who undercuts their prices are also likely to be cutting corners. This is very important to know for the end consumer. That´s why PADI invented the Professional Image Evaluation where we visit the Dive Center and check the quality of a PADI Center. When they pass they will get a Certificate – which they can show online and in the Dive Center.

 

PBA Lite 2017 Blog HeaderIf you want to learn more about how to distinguish yourself above other dive centres in your area then why not sign up for a PADI Business Academy? They are run in all regions and all you need to do is register, learn and watch your profit margins grow exponentially. Below you will find the link to register for a PBA.

http://padiproseurope.com/padi-business-academy-lite-2017-schedule-pricing/

And of course, you can always contact your PADI Regional Manager.

[blog_subscription_form]

Marketing Support from PADI in 2017

marketing-supportThe New Year is over a month old and I hope that the majority of you paid your PADI Membership fess already. But what do you get from PADI when you renew your PADI Membership? What kind of marketing support can you expect from PADI in 2017?

This is a very good question and you will find further down the answers to this question.

Please remember that you will not have access to your PADI Prosite anymore when you did not renew your PADI Membership until the 31st of January 2017!

How can PADI support you in terms of marketing?

The following 8 points should show you how PADI can support your Business in terms of marketing and that you can focus on the most important things of your Business – YOUR CUSTOMER!

 

alpha-divers-2Dedicated Store Visits or Online Consultations

Your Regional Manager can organise a visit from our eMarketing Specialist in your Dive Centre. Our eMarketing Specialist will check your Website and Social Media activities from head to toe – during a 2 – 3 hours visit. Our Specialist will show you exactly how you can improve your Website and how to improve your Social Media activities.

If it´s not possible for the eMaketing Specialist to visit your Dive Centre – we can always organise an Online Consultation.

 

13735723_1056550734419555_678261624877133597_oStore Wraps > Design

PADI has an amazingly professional Designs Department who can “pimp“ your Dive Centre outside or inside. We are even able to organise a Car Wrapping.

 

Poster and Brochure Support > Design

Like the Store Wrapping – We can support you by design customized Posters and Brochures for your needs.

 

Adverbs on Social Media

In the past few years, PADI launched very successfully the Adverb support for PADI Members on Social Media. PADI is sponsoring adverbs for your Dive Centre for example on Facebook or Google.

 

Website Reviews

If you wish – we can organize a Web Review for you. PADI is working very closely with an external company together who will check your Website. You will get a detailed report from PADI with all the changes you need to make to improve the traffic to your Website and that the Website is working better for you.

 

fb-header-aarau-dive-factory-2017_signatureSocial Media Support & Artwork Assistance > Cover Photos etc.

Our Designs Department can create cover Photos for your Facebook campaigns or to advertise your events.

 

email-templateEmail Template Design & assistance > with or without EVE

Our daily business is writing emails and read emails… PADI can show you how easy it is to work in the future with an EPS like Mailchimp for example. We can also, if you wish, design special Templates for your needs.

 

 

 

canary-campaignCampaign Support

Our Marketing team is worldwide 24/7 active. We never sleep and we always create new campaigns and content for our social media channels, for our blogs and for our Website. The goal is always the same – we want to bring your customer back in your Dive Centre and we are looking for the customer their where they are looking for you… We are leading your future customer in your direction.

Below you will find a link for a campaign to advertise the Canary Islands:

 

Important

Please don’t be afraid to ask. We might not always be able to assist immediate, or have the resource to complete the request at that time, but we will be endeavouring to help where we can.

Please contact your PADI Regional Manager if you wish more information about the Marketing support we provide during 2017.

New Year News – A short heads up on 2017

Hi all,

With this being a monthly blog aimed at the North of the UK I wanted to share some useful information that will hopefully bring you all a few bits of success in 2017

Freediving

I have mentioned the PADI Freediver programme before and what benefits it will bring to your Centre http://wp.me/s4SSW1-9766. It brings me great joy to announce that we now have Steve Millard on board as a PADI Freediving Instructor trainer. Steve has a long history with Freediving so I was very happy when he spoke with me about choosing PADI to help grow the Sport within the UK. Steve is happy to be your go-to person to either bring you (or the team) up to speed as freediving instructors and beyond. Or if you see the business sense to add it to your centre but don’t feel you can do it justice then he could be your instructor for hire to start building your Squad.

If you have not tried it yourself the PADI Freediver manual is 3 courses in one (Freediver, advanced Freediver and master Freediver). I will be going on the road with Rich Somerset, Steve and some of the major brands to run the Business of freediving workshops. Please let me know if you are in the UK North and would like to find out more.

Here is the latest video on the PADI YouTube channel

Live Events 2017

I will be on tour with some of the big guns looking at workshops, training and forums across the North of the UK. Locations we are looking at are

  • Newcastle – Forum, freediving and equipment in.
  • Leeds – Business Academy
  • Capernwary – Dive day, drysuit and Forum.
  • Blue lagoon, Dive day, speciality Schermafbeelding 2017-01-13 om 14.44.50workshop and Forum.
  • 8 Acre – freediving.
  • Stoney, Forum – freediving and equipment.
  • The Delph- Forum, drysuit and equipment.
  •  Gildenburgh – Dive day, drysuit and Forum.
  • Orkney – Forum.
  • Edinburgh equipment, Dive day and Forum.
  • Glasgow, equipment, Dive day and Forum.

This is not a definitive list as there are a couple of big events in the pipeline but, as I write this blog these are what I have planned for the first 6 months. I will be looking to do a good number of private forums still this year also.

Events will be shared on Eventbrite, Facebook and direct emails.

PADI Business Academy PBA Lite 2017 Blog Header

 

There is a planned Business Academy in Leeds on 3rd of July. If you have never been on one then you are missing out. We cover a whole load of Business training in an environment that you can focus on the Job in Hand. Let me know if you would like some details but it is worth coming along from a Networking point alone as there will be like minded Peers who are driven to make a success of their business.

Pricing Work Shops.

One of the most commonly raised points on a meeting is over prices. Only you know your costs but what I can help with is to make sure you are getting a profit from really crunching the numbers and suggesting solutions. Do you know which items are given you the best returns? This workshop something that can be done remotely and is a real commitment in time for both yourself and me so this will be on the first come first severed basis. But if you would like to work on it yourself then I am more than happy to send you the files to work on. As with all things that are finance you have, to be honest with the report you are running and anything shared with me will be kept in confidence.

PADI Sales incentive 2017

Emily and Su-Li have been working hard with Emma and Myself to really look at a sustained campaign for 2017. Please call them in the office for the details but it would be worth your while to get up to speed on the offers and factor them into your pricing. PADI staffThere is only one goal that we have as your PADI team and that is to help you do as well as possible. We are all believers in growing the UK market and have invested heavily in marketing the UK to new divers.

London outdoor and adventure show 2017

I will not be at the show myself this year as I will be expecting to be a dad part 2 over that weekend. A shame not to see you all but… I hope you understand. The rest of the team will be there so please come and see them. But again the main focus of the PADI stand will be to reach out to new and old divers alike to drive them into PADI dive Centres to help bring them to the underwater world that we all hold so dear.

I am looking forward to seeing you over the coming 12 months but please email/call/facebook/Whatsapp/etc etc if you need any help.

One last video to leave you with as a hopeful touch of inspiration.

How to inform PADI about my DAN Europe insurance

Text by Laura Marroni Exec. Vice President Planning & Administration, DAN Europe Foundation, Continental Europe Office DANEUROPE.ORG

DAN Europe, does offer three plans which include such a coverage:

  • Pro Bronze
  • Pro Silver
  • Pro Gold

All of them cover third party liability and legal defence up to €4,000,000.

Whenever you take out any of these plans, you can take advantage of a useful service:

You can request a notification to be sent to PADI EMEA right after completing your purchase, informing them about the insurance you have just activated.

How to do so? Take a look at the following pages to find it out.

Suppose you are a new DAN user and you go for a Pro Silver.

First off, you start the online process via the DAN Europe website by clicking on “Join / Renew

dan-1

 

After setting up your own DAN account (or logged on to your existing one), you are supposed to choose a plan. Recall you want a Pro Silver, so this is the page you end up on:

dan-2

Now, pay attention to the box whose title is “Training agency”.

dan-3

 

If you wish a notification to be sent to PADI EMEA upon completing the purchase process, you need to:

1. Tick the box dan-1

2. Click “Edit Training Agencies” and look for PADI EMEA on the list of organizations.dan-2

3. Type your PADI number in the box on the right. If you haven’t been assigned a PADI number yet, you can select “pending”.dan-3

4. Click on “Save” and this will come out.dan-4

Please note that no notification has been sent yet.

As soon as you complete the process and your payment is confirmed, we will automatically send a message to PADI EMEA stating that you have just purchased a Pro Silver plan.

This will save you time as you will take out your insurance and inform PADI about it in one go.

PADI Europe, Middle East and Africa 2016 Business Academy Schedule

PADI Business Academy (PBA) continues to be the diving industry’s most innovative and powerful business development tool yet, and is only accessible to PADI Members.

If you’re ready to increase your business exposure, sales and bottom line profit you cannot afford to miss this highly interactive, two day programme. Presented by expert senior PADI management, you will leave the Academy with a business development Action Plan and a post Academy support plan.

But don’t take our word for it, take a look at this testimonial from a Business Academy Graduate.

Below is the 2016 PADI Europe, Middle East and Africa Business Academy Schedule*. If you would like to attend an Academy, please download the PADI Business Academy Brochure, complete the PBA Registration Form and email it to serena.scatteia@padi.com

PADI Business Academy Schedule 2016

Date Country City Language
18-19 April UK South London English
29-30 April UAE Dubai English
18-19 July Mauritius English
29-30 November UK Bristol Swedish English German Spanish French Italian

*Please note that PBAs shown in this Schedule may be subject to change or cancellation. If you plan to attend a 2016 Business Academy, please check this schedule regularly. Additional PBAs may be added during the year.

PADI Pro Member Benefit #3: Business Training

In order to operate a thriving business within the scuba industry, diving professionals need to be more than just experts in the water – they’ll need to have specialist business knowledge, too.

As a renewed PADI Professional you have access to a wide selection of tools and training opportunities to help equip you with the knowledge and skills you need to manage and grow your diving business efficiently and successfully.

These tools include courses such as the PADI Business Academy, print and online publications and live or pre-recorded webinars, and cover a variety of topics including:

  • Selling and conducting PADI courses and training
  • Marketing, eMarketing, advertising and social media tips
  • Boosting sales opportunities for courses, merchandise and equipment
  • Customer and stock inventory management with EVE
  • Developing and expanding your business into the wider market

To find out what support is available, contact a consultant in your local PADI Office or speak to your local PADI Regional Manager.

Remember: renew your 2016 PADI Professional Membership before 31st December 2015 and you’ll be able take advantage of our special renewal offers. Find out more here.

Ready to renew? Click here to renew your membership online, or contact Customer Services by email (customerservices.emea@padi.com) or telephone (+44 (0)117 3007234)