New and Revised “Guidelines 2010” EFR Course Materials Now Available


CPR&AED Instructor Guide, Participant Manual, Final Exam – Italian

Primary and Secondary Care Instructor Guide, Participant Manual, Final Exam – Polish

Primary and Secondary Care Participant Manual and DVD (with subtitles) – Swedish

EFRI Trainer Guide and Lesson Guides – Dutch, French, German, Italian and Spanish

Digital EFR Instructor Manual – English, Russian


As soon as required materials are available from the Europe, Middle East and Africa Regional Headquarters, you need to begin incorporating them into your EFR courses to ensure the new Guidelines are reflected in your programs and materials.  Required implementation date for all revised EFR materials (English) was 1 January 2013.  For other languages – implement as soon as materials become available. 

Please refer to your EFR Instructor/Instructor Trainer Manual for required Instructor Trainer/Instructor/Participant materials lists


Egypt update – Awareness Project in Dahab

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A task force has been initiated to look into the opportunities and to work together with the Dive Centers to support their business.

Daniela Diving is taking a step forward to offer support to their local community and has initiated the Awareness Project in Dahab. Together with sponsers, this project will offer  8 bedouins the opportunity to become Divemasters. Within the scope of this project Marine Protection will be addressed, awareness as to the environment, Clean Up projects, school projects, swimming and various other activities will fall under this programme. Karim El Hemeidy – the Owner of Daniela Diving: “I believe in this project and will personally conduct the Divemaster courses. The first meeting took place together with Hagag, my assistant, and we have filled the 8 places for our divemasters. The attendees are motivated and even if it will be hard work we are looking forward to the challenge. The aim of this project is to bring the awareness of the susceptibility of the marine life, the ecosystem and the need to uphold and respect the local and international laws. Diving will be a form of integration into this environment with the opportunity to adapt and to be ambassadors for the protection of marine life.”

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We will keep you updated as to the progress of this course. A special thank you to Dr Heinkal, who has offered to do the medical checks free of charge.

Follow us on our website.

Visit the PADI Pros Middle East Facebook page for more information.

Customer Services – Regional Guide and Extended Opening Hours

PADI Europe, Middle East and Africa strive to improve the Customer Service provided to PADI Members. We’ve created a Regional Guide as a reference to get in touch with your dedicated consultant. You’ll find the responsible PADI Staff Member for each region listed according to their departments. We are looking forward to working closely with you and are happy to help you with your daily business.

The opening hours have been extended in order to assist you longer during the day. The PADI Europe, Middle East and Africa Offices are now open

Monday to Thursday from 08:15h GMT to 17:15h GMT  /  09:15h CET to 18.15h CET, and Friday from 08:15h GMT to 16:00h GMT / 09:15h CET to 17.00h CET.

During these hours you have access to a full time team of friendly Customer Services Consultants that are ready to assist you in more than 10 languages.

Learn more about your PADI EMEA Regional Team! 

The PADI Europe, Middle East and Africa team know how important you are to us and we would like to take this opportunity and introduce you to our PADI team in person. As we are the largest regional office, speaking more than 10 different languages and having a spectrum of cultures within this region, it is important for us to maintain and to increase our personal touch and to reach out to our membership. To ensure that you know who you are dealing with on a day to day basis and who is there to assist you, we will start in this issue to bring our PADI Staff members into your dive shops / resorts. Our dedicated team are there to support you by offering advice, service and to assist you with the diverse aspects of your Membership, Sales Issues, Marketing, Training, Retail and Resort Issues etc.

Here is a short introduction to the ‘front office’ staff that you are most likely to speak to in Customer Services; there is also a team of ‘back office’ staff who process all of your PICs, member level applications and renewals.

As you can see below, we have most languages well covered! Make a note of who your contacts should be for your preferred language and call or email them if you need anything — they’ll be happy to help!

corrina_hawker_small Corrina Hawker
Areas covered: United Kingdom
Languages covered: EN
Tel: +44 117 300 7307

Coming from a strong Customer Service background, I have been with PADI for over 15 years. I enjoy providing assistance to our members and certified divers. I am a PADI Rescue Diver and I have had the pleasure of diving in some amazing locations and meeting awesome aquatic wildlife! I am also an Emergency First Response Instructor.” Corrina Hawker


Kate Myrlak
Areas covered: Eastern Europe/Lichtenstein/German Switzerland/Austria
Languages covered: PO/DE/EN
Tel: +44 117 300 7330

I am originally from Poland and I have been living in the UK for over a year. I joined the PADI team as a Customer Service Consultant in 2012. I speak fluent Polish, German and English, which I studied at Pedagogical University. I am interested in photography and water sports.” Kate Myrlak


eva_stevenson_small Eva Stevenson
Areas covered: Nordic Countries
Languages covered: SV/EN
Tel: +44 117 300 7281

I am originally from Sweden, but have lived in England for 26 years. I was employed by PADI to be one of the main contacts in the Customer Services Department for the members in the Nordic area. Apart from being very comfortable with communicating with all Swedish members, I am also very comfortable with written communication with Norwegian and Danish members in their own language.” Eva Stevenson


Lisa Skuse
Areas covered: Turkey/Africa
Languages covered: EN
Tel: +44 117 300 7393

I joined the PADI team in 2009 in the Certifications Department and was responsible for answering general enquiry emails and I also assisted with student level applications which were on hold. I am now a consultant in the Customer Services Department and I look forward to helping PADI members and divers in Turkey and Africa.” Lisa Skuse


sarah_joyce_small Sarah Joyce
Areas covered: Turkey/Africa
Languages covered: EN
Tel: +44 117 300 7262

I am originally from Wales and have lived in Bristol since I was 7. I joined PADI in 1999 (over 13 years ago) and started off working in the Diver Certifications Department and am now part of the Customer Services Department. I am happily married and have two lovely children. I gained my PADI Rescue Diver certification in 2003.” Sarah Joyce


Tom Mallett
Areas covered: Netherlands/Belgium/Cyprus/Greece/Malta
Languages covered: ES/FR/EN
Tel: +44 117 300 7319

I’m a modern languages graduate and I am proud to be a PADI Customer Services Consultant. I joined PADI in January 2013 and get to make good use of the French, Spanish and Italian I’ve learned through daily study and travelling.” Tom Mallett


amir_khalil_small Amir Khalil
Areas covered: Middle East/Israel/Egypt/North Africa
Languages covered: AR/EN
Tel: +44 117 300 7341

I am originally from Egypt and now living in the UK. I have been a PADI Professional since 2004, working my way up to an IDC Staff Instructor, and got the opportunity to join the PADI Office team in my current role as a Customer Services Consultant. I speak fluent English and Arabic is my native language. I enjoy providing excellent customer services to our members and divers.” Amir Khalil


Gorka Otaola
Areas covered: Spain/Canary Islands/Portugal
Languages covered: ES/EN
Tel: +44 117 300 7336

I have worked for the Customer Services Department at PADI since January 2011. I come from Bilbao, my native language is Spanish and I also speak fluent English. I am a keen diver who loves the underwater world!” Gorka Otaola


roger_schoenenberger_small Roger Schönenberger
Languages covered: DE/EN
Tel: +41 (52) 304 1423

I am originally from Switzerland and was employed by PADI in 2006. After two years in the back office (processing member applications), I joined the Customer Services Department front office team in 2008. My native language is German and I also speak fluent English. I am now overseeing the training of the Customer Services team. I am a PADI Open Water Scuba Instructor and love to explore the beautiful underwater world whenever I can.” Roger Schönenberger


Sara Sartore
Areas covered: Italy/Italian Switzerland/Croatia/Maldives
Languages covered: IT/EN
Tel: +44 117 300 7349

I am Italian and originally I come from a little town near Venice. I decided to move to Bristol a couple of years ago after a University exchange experience. Shortly after my move I joined PADI Customer Services and I speak fluent English and Italian.” Sara Sartore


isabelle_lageard_small Isabelle Lageard
Areas covered: Germany
Languages covered: DE/EN/FR
Tel: +44 117 300 7891

After having studied philosophy at St Andrews University in Scotland, I moved to Bristol and joined the PADI team as a Customer Services Consultant. I speak fluent German, French and English, as my mother comes from Germany and I lived in France for some of my childhood. I am excited about providing an exceptional level of service to our members and cover the North and South of Germany.” Isabelle Lageard


Rinne Pikova
Areas covered: France/Switzerland/Luxembourg/Belgium
Languages covered: FR/DE/EN
Tel: +44 117 300 7333

I was born in France and lived in various European states before moving to England. I joined the PADI Customer Services team at the beginning of 2013 and I am enjoying discovering the diving world. My native language is French but I also speak German and English, which I studied at university.” Rinne Pikova


simona_barravecchia_small Simona Barravecchia
Areas covered: Italy / Spain
Languages covered: IT/SP/EN
Tel: +44 117 300 7357

I am a native Italian with fluent English and Spanish and I love dealing with languages and cultures. I spent the last two years in Genoa (Italy) specialising in Technical Translation and Interpreting. This experience has allowed me to broaden my horizons and to learn more about the world of languages. I have recently re-located to Bristol and have joined the PADI Customer Service Department. I look forward to supporting PADI members around the world.” Simona Barravecchia


History in the Making

History was made for Sharks & Rays last night in Bangkok… and we wanted you to be among the first to hear the news. 5 highly traded species of sharks are now protected under CITES regulations! Plus Mantas and Sawfish!

The oceanic whitetip shark, porbeagle, three species of hammerheads, and both manta rays – all classified as threatened on the IUCN Red List — will now be added to CITES Appendix II, which prompts permits to ensure exports are sustainable and legal. The freshwater sawfish will be transferred from Appendix II to I, where all other sawfishes are listed, thereby completing a global ban on international commercial trade in these critically endangered species.

This is a huge victory and a testament to the ongoing dedication of all our friends and allies. Thanks to each and every one of you who helped rally the global dive community behind our shark campaign and fight this battle since 2010.

Time to Celebrate!

You can follow some of the excitement on our twitter feed and facebook page as well as on our website.

Thank you all for being part of this!!!

From the very proud and excited Project AWARE team!


2013 PADI Member Forum in the South East

2013 PADI Member Forum in the South East

We are pleased to invite you to join us for the first 2013 PADI Member Forum in the South East at Wraysbury Dive Site. Richard Major has kindly allowed us to use his premises as this is a familiar and well used training site for PADI courses by many of our PADI professionals. To register for a free place simply click this link ‘REGISTER NOW‘ to make sure you don’t miss out on one of the limited spaces.

The Member Forum presentation will be presented by John Carlin, Terry Johnson and Richard Somerset. It will summarise the news, training and events of 2012 and what will be coming up this year. It is a great opportunity to stay up to date with the latest developments in the Diving Industry, ask questions and you will also receive a seminar credit as well for attending.

We will also be conducting a ‘Drop In Clinic’ during the day with Richard Somerset (PADI Training and Quality Management Consultant and Instructor Examiner) so you can pop in for a tea or coffee and get your PADI questions answered.

The event details are as follows:

14/03/13 at 19:30-20:30
Wraysbury Dive Centre
Station Road
TW19 5ND

Click HERE for the Wraysbury Dive Site location

To register for a free place simply click this link ‘REGISTER NOW‘ to make sure you don’t miss out on one of the limited spaces. There is no charge for attendance at the Member Forum just simply bring your eTicket your receive once you have completed the registration process and turn up.

The Member Forum will be conducted by:
John Carlin. Terry Johnson and Richard Somerset

If you have any burning questions prior to the day you can contact me on 07734714499 or

We look forward to seeing you there.

John Carlin, Terry Johnson and Richard Somerset

A Submerged Gathering Event in Ireland

The Submerged Gathering in Kinsale, Ireland

This year is the year of ‘The Gathering in Ireland’. If you haven’t heard about The Gathering concept before this is a spectacular, year-long celebration in 2013 of all things Irish (

Diver on Wall

Now Ireland has some amazing diving and so OceanAddicts are entering into the spirit of the year by hosting a Submerged Gathering here in Kinsale. The Submerged Gathering takes place on the weekend of 20-21/04/13 and any proceeds from the weekend will be presented to the RNLI. The weekend will be a mixture of diving and talking about diving and a chance to catch up with old friends and make some new diving buddies.

On the Saturday morning (registration will be at 9.30am) after a dive brief we will be heading out to the dive site for the ‘Submerged Gathering’. In the afternoon, there are presentations from Paul Rose will be joining them from the UK and their own John Collins, who will present two entertaining and informative talks. Later that evening there will be music in the bar of the Trident Hotel.

Embarr in KinsaleOn the Sunday we will go diving again. For those interested in Seasearch, Dr Tim Butter, CFT’s scientific officer, will be leading a dive and talking about seasearch and our marine environment.

For non-diving friends and partners there is also a seafood festival, with street markets on Saturday and a Chowder Cook Off on Sunday.

I am excited to be to attending the event and I will be joining in on the activities taking part on the Saturday (20/04/13) so I would like to invite you to come and join us.

If you would like some more information on the Submerged Gathering Kinsale check out Oceanaddicts Blog (, email Anne ( or give her a call  (00 353 (0) 877 903 211).

Another Chance for Sharks and Rays? Act Now – Extinction is NOT an Option

If you’ve supported Project AWARE’s campaign, signed their shark petition or rallied shark support in your community – then this message is for you.

Nancy IDC
Nancy IDC, Egypt Red Sea #CITES4SHARKS

Today, we need your help. Please take a few moments and  send a letter direct to CITES leaders asking them to vote “Yes” for sharks and rays this March.

What we do in the next few weeks could make a difference for 11 sharks and rays on the brink. Project AWARE is working with their partners, pounding the pavement harder than ever in the run up to March. We’re meeting with CITES leaders face-to-face to help influence the votes. More than 120,000 shark petition signatures you helped to collect are making a strong argument for change. Now you can send a letter direct to CITES leaders, insisting on international protections for these critical species.

As dive professionals, we know, Extinction is NOT an Option. CITES is the world’s largest, most effective wildlife conservation agreement in existence. Thank you for helping Project AWARE secure the trade protections sharks and rays deserve.

Get a FREE ticket for your buddy at the 2013 London International Dive Show (LIDS)

2013 London International Dive Show (LIDS)

Come and visit the London International Dive Show together with your buddy at ExCel London, 23-24 March 2013.

At the show you will find all aspects this exciting sport has to offer. Get your non-diving buddy to join the free PADI Discover Scuba Diving Program in the LSD try-dive pool. For every Discover Scuba Diving candidate that signs up for a PADI Open Water Diver Course gets a free T-Shirt. Get your buddy fascinated by this sport. All you have to do is show your PADI Cert card at the kiosk at the show and you will be eligible for the 2-4-1 ticket offer. The diver who pays will get a normal paid for ticket (£12.50) and your buddy will be given a complimentary ticket which they will need to fill in their contact information on the back. The complimentary ticket will then be collected on entry to the show.

Additional New Diver Offer – Free Ticket

The offer is valid for any new PADI diver who got certified as a Scuba- or Open Water Diver on/after 01/04/2012. The new diver will need to show his/her PADI Certification Card at the counter at the show. They will be given a complimentary ticket which they will need to fill in their contact information on the back. The complimentary ticket will then be collected on entry to the show.

Important information: For this year, PADI has decided to not take part at the LONDON International Dive Show but we are very glad to provide you a great adventure by supporting the various offers mentioned above.

CITES The count-down is on!!!!!


In a matter of days, officials from countries around the world will have a historic opportunity to protect a record number of sharks and rays – including oceanic whitetip sharks, hammerheads and manta rays. Project AWARE will be on the ground during the 16th meeting of the Conference of the Parties to CITES, held in Bangkok, Thailand, from 3 – 14 March. We’ll represent the voice of divers worldwide and ensure the world’s most vulnerable sharks and rays have a voice too. Follow Us.

Recently at the Polish Dive Show members were eager to add their names to the list to “Give Sharks a Fighting Chance” by signing the CITES petition.


Have you made a stand? Please ensure you sign the petition and pass on the message to your entire friends list by using the media links below to share this important message.